Delivering your welcome message online via a hospitality app means it will be easily accessible for your guests to browse whenever they wish. The way you communicate with your guests is important, as it will impact how carefully (if at all) they read your messages. You’ll see this in action in our welcome letter examples below. Anticipation is a key part of a memorable guest experience, so use the welcome letter to get your guests excited about their stay. You can point to other documents like your house manual for house rules and instructions for using your vacation rental amenities.īuild excitement. Keeping your welcome letter short will mean the really important details will stand out. Is there something you really need your guests to know? Some hosts like to include check-in and check-out instructions, the WiFi password, or even a house motto (like “always be respectful”). Try introducing yourself and explaining how you know the local area. Airbnb guests love to feel like they can reach out to their hosts, so make your greeting warm and friendly. All you need to do is follow these guidelines:īe personal. Writing your welcome letter will take no time at all. But there’s no welcome note to start your guests’ stay the right way.ĭon’t worry, it’s not too late. You’ve got everything on your Airbnb host checklist ready to go, and your STR is pulling in bookings.
How to write a welcome message for your guest
